Serious trading companies are always concerned about increasing their sales. Accordingly, all elements and nuances of your business are closely monitored and evaluated. One of these nuances is improving the qualifications of your employees. And one of the possible ways to do this is through special training.
Necessary
You will need time and an educational training company
Instructions
Step 1
Define the main goal of the training. List his tasks. In the course of your work, you have already identified the main mistakes and shortcomings in the work of your staff, its weaknesses. During the training, it makes sense to focus on them.
Step 2
Conduct a survey of your employees and find out what they themselves would like to learn in order to better understand their profession. This will give you the opportunity to gain a more complete picture and develop a more accurate direction of study.
Step 3
Think over a grading system. It is important to have an accurate idea of how you will evaluate the results of the training, in general, and in particular - for each participant.
Step 4
Decide on a training company. Use the recommendations of colleagues, perhaps they will recommend a well-established company to you.
Step 5
Work with a guest trainer beforehand. The coach should study your wishes for raising the level of the company's specialists. Its task will include not only conducting a standard training, but also introducing into it specific elements inherent in the direction of your activity.
Step 6
The trainer will provide you with a preliminary training program - study it. Amend it if necessary. Feel free to ask questions and insist on changes to the overall schedule.
Step 7
Talk to your trainer after training. Ask his opinion about your employees, their potential for personal growth. Ask him for advice on the need for further training.
Step 8
Summarize the training. Check your list of goals and objectives that you put together before the training. Rate how productive and useful it was for your company.
Step 9
Conduct a survey of your employees. Find out how they rate the training, what it gave them and what it lacked. This will help you plan your next training event.
