After the buyer has returned, for objective reasons, the goods to the store or to the company, the cashier, accountant and / or warehouse manager, it is necessary to draw up an act of return in order for the organization's balance to be put in order. How to draw up such a document correctly? There are several options.
Instructions
Step 1
If your KKM does not have the "Return of a check" function, in this case you need to draw up an appropriate act (form KM-3) and attach an incorrectly embossed check to it. In addition, you will have to write an explanatory letter addressed to the head of the enterprise in free form. The report must indicate the type of error and its cause. This document (like any other act) must be endorsed by a commission of at least 3 people and signed by the head.
Step 2
If you deliver goods to the warehouse of an enterprise formed by a legal entity, then in case of returning the defective goods to them, draw up a bill of lading);
- the quantity and value of the returned goods;
- VAT and the cost of goods with VAT;
- faults identified by experts (or maintenance engineers). The act must be signed by officials responsible for product sales, the head of the organization and sealed.
Step 3
If the goods are returned by an ordinary buyer (natural person), when filling out the act, it is necessary to indicate: - the name of the buyer;
- a list of goods that have been returned (in accordance with the invoice);
- the quantity and value of the returned goods;
- VAT and the cost of goods with VAT;
- faults identified by experts (or maintenance engineers). The act must be signed by officials responsible for product sales, the head of the organization and sealed.
Step 4
If a legal entity wants to return the money paid to you for a product that turned out to be defective, it needs to provide you with a letter, which will indicate its bank details. Only on the basis of the original of this letter can the accounting department transfer money to the account.
Step 5
If an individual wants to return the money paid to you for a product that turned out to be defective, then this is possible only on the basis of his application (indicating the details in the case of a bank transfer) or a cashier's check (in the case of cash payment). In addition, the buyer will have to provide a photocopy of the passport.
