The profession of a waiter is one of the most in demand today. And despite the fact that most often this occupation is treated as a temporary one, this profession is gaining popularity and prestige.
The specifics of working as a waiter
The profession of a waiter is one of the oldest professions in the world. In Russia, its history goes back 200 years. The duties of the waiter include serving visitors to catering places - restaurants, cafes, coffee shops, etc. The waiter accepts orders from visitors, receives payments for services, cleans tables after guests leave and serves them for the next.
A waiter is a rather tense profession. This is a constant movement, communication with people, material responsibility. The main task of specialists in this profession is quality customer service. According to statistics, even though the cuisine is excellent, the client will not return to the establishment if he is poorly served there.
The waiter must have a presentable appearance, be pleasant to talk to, benevolent, polite and patient. To work as a waiter, it is imperative to know the rules of etiquette, the specifics of serving and preparing specialties, you must also be well-versed in the menu in order to give advice to the guest if he asks. In some institutions it is necessary to know a foreign language.
Knowledge of the psychology of communication, the level of culture, erudition, and a sense of humor are also important for work as a waiter. All this helps to avoid unpleasant situations, as well as to get good rewards not only from guests, but also from the management of the establishment.
Is it a temporary or permanent job as a waiter?
It is believed that the main characteristic of the waiter's profession is its temporality. No special higher education is required to work in this position. Typically, waiters are students, or those who have dropped out of school, or people who need a part-time job in parallel with their main profession, etc.
However, it is quite difficult to get a job as a waiter in some restaurant establishments, because they make high demands on the level of culture, knowledge of business communication, general erudition, knowledge of their native and foreign languages. Usually these are elite or even closed and club restaurants. But even in an ordinary catering establishment today, serious demands are made on the waiters.
Despite the temporary nature of the profession, which has developed thanks to public opinion, some choose it purposefully, because success can be achieved in a waiter's career. It depends on dedication, diligence, initiative and place of work. Performing your duties efficiently, you can get a job as a hall manager, restaurant or cafe administrator. With high-quality performance of duties, you can even rise to the position of restaurateur, director of a cafe or restaurant. That is why professional courses for waiters are now becoming popular.
