In the event that a violation is allowed on the part of the management company and is not eliminated for some reason, a claim should be written to this organization demanding a solution to the problem that has arisen.
Necessary
- - civil Code;
- - housing code;
- - an agreement with the management company.
Instructions
Step 1
In the upper right corner, write the name of the organization to which this document will be sent. It is also advisable to indicate the last name, first name, patronymic of the head of the management company. Write your details below: last name, first name, patronymic, address, contact phone number.
Step 2
Next, describe the essence of the problem you encountered. The information should be clear and specific without unnecessary emotions. Use quotes from laws and regulations to support your claims of violations. Also, the basis for your letter may be the standards of sanitary rules and regulations established by the standards and conditions of the contract with the management company, extracts from the housing and civil code.
Step 3
To eliminate the violations committed by the management company as soon as possible, set a specific deadline for this. Here, a link to the legislation will also be relevant if it specifies a time frame for eliminating an existing violation.
Step 4
At the very end of the document, put your signature and write your last name. If a claim is put forward by several tenants, each of them must sign the letter drawn up.
Step 5
Make an attachment to the claim. This may include copies of letters, photographs, certificates that are evidence of a violation. They also need to be referenced when writing the claim letter itself. Write a list of all attached documents.
Step 6
If the claim consists of two or more pages, number them and at the end of the letter write that this document contains so many pages.
Step 7
Make a claim in two copies and take one of them personally to the management company so that the secretary puts the date of acceptance on the second copy. If the company refused to accept the claim, send it by mail with a notification and a list of all documents. In this case, the proof of sending the document will be a postal receipt with the date of dispatch of the claim.
Step 8
Save a second copy of the sent document with a note of receipt or a receipt from the mail until the final solution of the issue that has arisen.
