The norms concerning housing and communal services are characterized by a certain vagueness. Because of her, they have been waiting for a major overhaul of houses for many decades, but housing offices are silent. In some cases, the fight against housing offices even reaches the court. Consider several ways to get housing offices to overhaul your home.
Instructions
Step 1
According to departmental norms, overhaul of residential buildings should be carried out at least once every 10-15 years. However, in some of our houses, such repairs have not been carried out for decades. If your house is managed by an HOA or a management company, then, as a rule, they are engaged in the repair issues. If you and the residents of your house have not chosen this form of management for yourself, then the housing office (or the management companies chosen by it) is still directly responsible for the repairs. But in both cases, major repairs of houses are carried out mostly at the expense of the state (according to the law, by 95%), so the task of residents is to receive money from the state.
Step 2
The easiest way to contact the housing office is to call and tell about the need for major repairs in your house, apply for repairs. In this case, it is important to write down the personal data of the person who accepted your application and its number. Otherwise, they may forget about it. A more effective method seems to be the preparation of a written application, followed by a personal transfer of it against receipt to an employee of the housing office.
Step 3
On the day you receive your application, a site technician must come to your house and draw up a house inspection report. You should keep a copy of this act. Also, the technician must measure the indoor air temperature. If the technician does not come within a few days, then a claim must be submitted to the head of the housing office in writing. It must be taken personally to the housing office against receipt. The same application should be submitted to the municipal authority - to the housing and communal department. By law, officials must respond to an application no later than 30 days after it was submitted. If there is no answer, then it's time to go to court with a civil claim.
Step 4
It so happens that the housing office carries out major repairs, but it does it poorly and requires money, and considerable money. Unfortunately, there are no exact prices for such services. In order to at least minimally protect yourself from fraud, do not pay for repairs in cash, demand a receipt and pay through Sberbank.
Step 5
If the quality of the services provided to you by the ZhEK does not suit you, you can oblige the ZhEK at your own expense to perform the work efficiently, after conducting an examination and going to court with it. So far, there are not so many precedents after which ZhEKs did their job well, but they appear, both in Moscow and in the regions (for example, Udmurtia). A claim in such cases should be addressed to justices of the peace in the capacity of courts of first instance.
