The work of a cargo dispatcher is very responsible. This employee should not only have an excellent understanding of the routes and know how long it will take for each, but also be able to find an approach to any truck driver, no matter how difficult his character is.
Instructions
Step 1
Start your search for a trucking dispatcher by monitoring the sites on which job seekers post their resume. These are portals like www.hh.ru, www.rabota.ru, www.job.ru. Their network is developed practically throughout Russia. Register there as an employer company. In the search bar, type the name of the position of interest. Indicate age, gender, education, experience. The site will give a list of all job search ads with suitable parameters. Call each candidate and talk by phone. Make an appointment for those who have passed the correspondence interview. Warn in advance what documents a person should have with him
Step 2
In addition to independently searching for applicants for a vacant position, place an offer of cooperation on the same sites. Interested applicants will send their CVs themselves to the email address provided in the vacancy. To immediately weed out the inappropriate contingent, specify the selection parameters. For example, possession of special computer programs, availability of our own database of trucks, knowledge of a foreign language. Indicate the salary level. Inform about the work schedule.
Step 3
At the interview, ask the candidate to tell you what responsibilities he performed in his previous job. Was he looking for carriers or simply coordinating routes. Ask how many years he was in this position. Why left the previous company. What salary he expects.
Step 4
If the organization has a psychologist, ask them to test the applicant. Traits that must be present in a person applying for the position of a cargo dispatcher are:
- Balance and non-conflict, the ability to find a compromise (you will have to work with different categories of people, you need to choose an approach to everyone);
- the ability to analyze a large amount of information (there are many routes and each one needs to be kept in mind in order to help the driver in case of an unforeseen situation).
In addition, if the creation of a database for cargo transportation is required, the candidate must be confident in himself and be able to establish contacts with strangers.
Step 5
Once you find a suitable applicant, assign him a trial period. If you see that a person is doing an excellent job of his duties, he can be reduced. If expectations are not met, you have the right to fire the employee within three working days.
