A specialist who knows how to negotiate, the most valuable person in any company or firm. All managers of any level are trained in the strategy and tactics of negotiation. There are several important principles of this art that everyone should know.
Instructions
Step 1
Be clear about what you want, but be sure to have several suggestions in stock. The more experienced the negotiator, the more flexible he is and the better he is able to look for all kinds of options.
Step 2
A good preparation for group negotiations implies at least three possible strategies. In addition, you must consider all possible counter-strategies of the enemy. To do this, you need to clearly understand the composition of the party of negotiators on the other hand, their professional responsibilities, personal qualities and even possible ulterior motives.
Step 3
Be sure to listen to the arguments of all parties. When entering into negotiations, evaluate how reasoned and reasonable the objections of your interlocutors are.
Step 4
Be prepared to make concessions, of course, to a certain extent. Set for yourself the border of what is permissible and do not overstep it in the negotiation process. But your negotiations should not resemble the exchange of ultimatums. You all came not to seek justice or to tell your opponents where their true place is, but to settle your relationship.
Step 5
Don't press to the last. Even a hare cornered can bite desperately. And if you have all the trump cards and reinforced concrete arguments in your hands, do not bring the enemy to complete surrender.
Step 6
A professional negotiator never leaves the premises in protest. This is how politicians can leave. They sit at the negotiations to the last, until there is at least some acceptable form of agreement. Or at least his appearance.
Step 7
Choose the right time, especially if you are afraid that opponents may change their minds or retreat at the last moment. The best time to conclude negotiations is before the weekend. The more tight the deadlines, the more intensive the meetings are and the less chances that they will take an unwanted turn. Among your opponents, there will certainly be a person in a hurry to rest, and he will not let the negotiations go into an unexpected direction.
Step 8
Bring specialists with you. It is very important that there is always a person at hand who is able to give explanations on the current issue on the spot, especially if none of the parties understands exactly all the nuances of the case.
Step 9
During group negotiations, it is very important that on the other side of the table where your opponents are sitting, as if by chance, the most prepared member of your team is. In face-to-face negotiations, people instinctively trust the cues from the right side. They subconsciously perceive them as correct.
Step 10
Don't bother the other person talking. The person who listens attentively reduces the aggressiveness of the opponent more than the person who speaks. By verbally proving superiority, innocence, and rights and responsibilities, your opponents will feel a sense of accomplishment and may be more compliant when it comes to the point.
Step 11
Ask the right questions. Your speech should require a detailed response and encourage the interlocutors to speak more. Discard the specific questions "who?", "Where?" and when?". Use how, why, why?