Many of you probably had to wonder how to get money back for a product that turned out to be of poor quality. The market today is saturated with various goods, and the risk of purchasing a low-quality product has sharply increased. To defend his right, the buyer has to go through a lot of instances.
Instructions
Step 1
The first of these instances is the point of sale where the unsuccessful purchase was made. Of course, bona fide sellers meet the client halfway and, by mutual agreement of the parties, change the product or return money for it.
Step 2
But this does not happen very often. There are incidents when an appeal to a representative of a given outlet turns into a scandal, and accusations are poured on the buyer's head. Or he has to listen to arguments that have set many teeth on edge that the store allegedly did not assemble, produce, sew the product itself.
Step 3
It also happens that sellers meet the buyer halfway. They explain what the client needs to do to get him back the money spent on the product. An examination is assigned by a specific expert or in a specific workshop. The shop itself or the expert is indicated by the shop itself. In the overwhelming majority of cases, this examination boils down to the fact that an unlucky buyer himself becomes the culprit in spoiling the product.
Step 4
Why is this happening? It's simple: the seller negotiates with an expert, that's all. Why negotiate with the manufacturer of the product or reimburse the buyer for losses when you can just pretend to be helping? This is how the careless sellers and management of many stores reason.
Step 5
To be fully armed, check out some of the recommendations:
Observe all the formalities even during the purchase. Make sure that all documents are executed conscientiously, be it a cashier's check or a warranty card;
Keep all documents received when buying a thing until the warranty period expires;
If you find a malfunction or defect, contact your dealer. But do it with a reasoned and correctly written written statement, and not with scandalous accusations and verbal claims.
Step 6
A very important point: if you need to conduct a commodity examination, look for a truly independent workshop or expert. Do not trust the opinion of the sales organization employees. After all, you have the right to dictate your requirements here. The best thing is to indicate the expert in the written application. If the store representative refuses to sign the document, it is his own fault. And he knows it.
