Return of the Kirby vacuum cleaner by the buyer is possible only if any defects are found in the specified product. If there are no defects, then it is impossible to return the vacuum cleaner after purchase, since a restriction is imposed on this consumer right in relation to such goods.
The return of the goods to the seller upon detection of certain quality defects is an inalienable right of any buyer, enshrined in the Consumer Protection Law. In most cases, within the 14-day period established by law, the consumer can return a high-quality product that did not suit him in certain properties, parameters or characteristics. However, the right to return goods of good quality does not apply to vacuum cleaners, since these household appliances are included in a special list of products for which the Government of the Russian Federation has established a restriction on exchange or return in the absence of any defects. The Kirby vacuum cleaner is an electrical household appliance, which allows you to return it only if quality deficiencies are found.
How to return a poor quality Kirby vacuum cleaner?
If the consumer finds any quality defects in the purchased Kirby vacuum cleaner, then during the warranty period established for this product, he has the right to return it to the seller and declare one of the requirements established by law. So, the buyer may demand to replace the product, eliminate its shortcomings free of charge, but most often consumers demand the return of the entire amount paid for the vacuum cleaner. The seller is obliged to meet the relevant claim within ten days from the date of its presentation. In the event of a dispute, the seller must organize a joint inspection of the quality of the goods with the buyer, and if disagreements persist after it, conduct and pay for an examination, to which the buyer is also invited.
How is a vacuum cleaner returned to the seller?
A prerequisite for meeting any requirement of the Kirby vacuum cleaner buyer is the return of the lowest-quality product to the seller. When applying, the consumer must write a special statement, which sets out his requirements in relation to a specific organization, an individual entrepreneur from whom the product was purchased. The return of the goods itself must be formalized by a deed of transfer, one copy of which remains with the buyer. Subsequently, the consumer can use the application with a mark of its acceptance and the transfer act to forcibly return the funds paid in court, since sellers often refuse to satisfy such requirements voluntarily.
