Clients are the foundation for the development of trade and services. If your product has no buyers, then your business has exhausted itself. In order for a client to want to return to you, you need to be able to thank him correctly.
Instructions
Step 1
Take advantage of the widely accepted gift-for-purchase mechanic. A small present will be regarded by your client as a gratitude for choosing your company, be it a store, a beauty salon, etc. This scheme works as follows: a client purchases your product or service and at the same time receives something else. Moreover, the gift should not be cheap or useless. There should also be a clear relationship between it and the product that you offer.
Step 2
Thank the client by providing him with double the service. For example, if your business is related to cosmetology, you can offer a repeat procedure at the expense of the salon. This is a pretty effective way to increase loyalty among consumers of consumer goods.
Step 3
If you specialize in the sale of high-value products, such as cars, you can use cash as a thank you. In fact, it will be the same discount, but the client's mind will retain the fact that you made him a gift, thereby repaying him for contacting you.
Step 4
Say “thank you” to your customers by gifting them a discount coupon. This practice is gaining in popularity now. It consists in the fact that the buyer purchases a product or service, and he is given a coupon for a discount that he can receive on the next purchase. On the one hand, this is gratitude, and on the other, an attempt to make the client permanent.
Step 5
If you do not want to use gratitude as part of these marketing tactics, you can thank the client in person or in writing. Such treatment is acceptable if your client has a high position in society or the development of a relationship with him is extremely important for you. Together with words of gratitude, you can present a small exquisite gift.