Many of us are faced with the problem of the need to build the right business contact with communication partners. Let's take a look at the basic rules for this interaction.
How to start such communication?
It is necessary to communicate with partners politely, to call the person by name or by his name and patronymic. The conversation should not start with your problem, which, of course, is very important to you, but with some neutral topic, for example, throwing a couple of phrases about the weather, the economic situation, etc.
Personal and business qualities of the negotiator
The one who negotiates must have certain qualities: patience, tact, diplomacy and calmness. You should also remember about the volume of your voice, you do not need to speak too loudly, but not in a whisper.
You should also not say a lot of compliments, they should be sustained and pleasant to the person who hears them. You can point out the business suit of the interlocutor, but you should not discuss his hairstyle or manner of tying a tie.
What cannot be done?
You cannot say such words during negotiations as: "no", "not possible", "never", etc. These words are too categorical for negotiations, which always require the ability to compromise.
It is impolite to ask your partner again. Also, you should not use a large number of jargon words, since they may be incomprehensible to your interlocutor.
What do you need to remember?
It should be remembered that all agreements come into force only at the moment they are fixed on paper and signed.
And most importantly, never promise your interlocutor what you cannot deliver, otherwise you will lose your business credibility.
Also remember not to give the person unjustified hopes. Be reasonable and honest and you will succeed.
Thus, we see that business negotiations are a complex undertaking. But their success can more than cover all your hassles and costs.
