The efficiency of any enterprise depends on the efficiency of management. At the same time, all business processes and all their participants, from the CEO to the ordinary employee, must adhere to the established regulations in their work. Many factors - labor discipline, technological processes and strict compliance with technical requirements - depend on how rigidly these requirements are set and how tightly they are controlled using the regulations developed at the enterprise.
Instructions
Step 1
The official rules, enshrined in a document - technical regulations, must contain requirements, standards for the enterprise's activities, the observance of which is monitored by a specially appointed supervisory body and managers. Their violation must be punished and equated to a violation of labor discipline. To develop a regulation, a thorough knowledge of all business processes is required.
Step 2
In the developed regulations, it is necessary in a simple and accessible form to convey to the performers the order and sequence of specific work aimed at achieving some result. This order can be formulated in the form of an algorithm, a behavior model. It should be presented as a clearly fixed sequence of actions that should be performed depending on the situation or on what result should be obtained.
Step 3
Since the regulation provides for and takes into account all the nuances of the technological process, then specialists who thoroughly know the entire technological chain - heads of departments - should be involved in its development. A good schedule is a list of actions by one or another performer at each stage of the project, this allows you to give rigidity to the entire system and improve quality control of the work performed.
Step 4
The regulations for each performer must determine his areas of responsibility when performing a particular work, contain requirements for the results of this work to its content and quality. Requirements should be stated in the most specific form, in accessible language and should not be misinterpreted.
Step 5
Technical regulations can be drawn up as working documentation in the form of instructions and guidelines and guidelines. In addition to the sequence of actions, they must also establish requirements for the main and intermediate results, ways of interaction between employees and determine who, at what moment and what exactly should do.
