Selling any product is fraught with many difficulties. The behavior of the seller in this difficult matter plays one of the most important roles, because it is it that can influence the final decision of the buyer.
Instructions
Step 1
Smile and be friendly. Politeness and lack of boorish manners are exactly what customers expect from you in the store. Unfortunately, sellers often forget that it is the people who entered the store that form their wages. Do not allow yourself to be harsh, do not argue or criticize the eyes of buyers. Offer your help in choosing or advice to everyone who has visited the store.
Step 2
Be persistent. The ability to show this quality comes with experience, because the seller has no right to impose his opinion. You should gently lead the visitor to the purchase of the product. The main thing is to clearly define why the client came - to look around and find out the prices or to make a purchase. The category of those who doubt the help of your efforts should be ranked in the second group.
Step 3
Know everything about your product. A sales assistant becomes a professional only when he carefully examines what he offers to people. You must learn all the functions of the product, its advantages and disadvantages in comparison with others like it. And only after that you will be able to communicate with clients in a truly high quality manner.
Step 4
Listen carefully to the wishes of the buyer. By lashing out at each visitor, you have every chance to disperse future customers. Leave the advice until better times, for a start, just listen to what the buyer would like to receive, for how much, with what functions and for what purposes. Compare all these factors and suggest the most optimal options. It is desirable that there are at least three of them.
