Registration of a guarantee for the purchased product is a very important part of the transaction. If the goods are damaged, you will have to contact the seller, but if the warranty document is not executed correctly, they will refuse to help you and will not even talk to you.
Manufacturer's warranty
Any product, no matter what sphere it is from - it may be food, or maybe a technique, has a certain guarantee when it is released at the factory. For example, if it's food, it has an expiration date on it. If you notice that, subject to the conditions specified on the package, the food still spoiled ahead of time, you can safely contact the manufacturer, according to the law, he is obliged to reimburse you all the money spent.
The guarantees provided by factories that produce equipment have a longer period. In such guarantees, the manufacturer promises that the equipment and its parts will not break down during operation. Most often, the manufacturer's warranty implies the replacement of a part or a sample of equipment absolutely free of charge. Sometimes a dispute arises with the manufacturer, in this case, you need to prove that you used the product correctly, that is, did not hit, did not drop it, did not perform actions prohibited by the warranty conditions.
The warranty period established by the manufacturer has a very different length. Some firms provide different warranty periods for different parts of the same technical sample. For each sample of the product, a document confirming the guarantee must be issued, check it carefully, as an incorrectly completed warranty coupon may lead to the company's refusal to repair the product. A warranty document from the manufacturer is issued even if there is a warranty from the seller.
Seller Warranty
The seller's warranty is issued together with the manufacturer's warranty. Usually this is a document that confirms the possibility of exchanging goods in case it is something that does not suit the buyer or is defective, for the same, or a refund. The deadlines are different, but according to the law, the consumer has exactly one week to return the product to the seller.
If the seller refuses to return money to you or exchange goods, you can go to court or to the higher authorities of this outlet. Bosses rarely go into conflict realizing that this lowers the prestige of their selling organization. Remember that any product must be in good condition, all warranty and technical documents, as well as the packaging of the product, must be returned with it, so keep it for some time.
Very rarely, the seller gives his own guarantee, confirming the fact that the products are really serviceable and reliable. Such guarantees are possible only in the case of close contact between the seller and the manufacturer.
