Feedback on the employee of the company, service enterprise is needed for an objective assessment of his activities. Typically, companies and enterprises themselves ask their customers and customers to leave feedback on those employees who worked with them or served them. A review can be written both in writing, in a special magazine, and on the website of a given company or enterprise.
Instructions
Step 1
The review text can be written in any form, but it should be easy to read and understand. Be clear about your thoughts and try not to give vent to feelings and emotions, even positive ones. Start it by specifying the position, surname, name and patronymic of the employee, try not to make mistakes in them.
Step 2
The review should be as objective as possible and not raise doubts about the veracity of the facts stated in it. Naturally, only those that actually took place should be stated in it. Indicate the date and the circumstances under which you met an employee of the organization.
Step 3
Tell us about how the collaboration took place. Reflect not only your customer experience, but your general professional knowledge and level. Try to keep the text as specific as possible. The clearer you state your complaints, if any, the easier it will be for the company's management to eliminate the shortcomings that you found in the work of its employee.
Step 4
Explain in detail, since the management will need to determine, in the event of a complaint, whether your experience of communicating with an employee of the company is negative, because this is the employee's fault or it is a consequence of a shortcoming of the company's managers. It also happens that an employee simply fulfills his official instructions, which do not provide for what you demanded of him.
Step 5
Be sure to leave your contact information in the review, especially if it is negative. This could be your email address, mobile number, or home phone number. The company should be able to inform you of the action taken.
Step 6
If the review about an employee of the company you are correct. Its sheets should be laced up and numbered, and it should bear the seal of the organization that exercises control functions in this area.
