A manager is one of the most demanded professions. As long as there are commodity-money relations in society, the need for these people will not disappear. But the market needs only competent employees who will not give up in any situation. And the ability to negotiate is the main requirement for these specialists.
Instructions
Step 1
Any qualified manager must be good at dealing with clients. After all, he, in fact, is the face of the company. He should not just close a deal, but profitably sell the image of his organization.
Step 2
You need to start communication not with the advantages of your proposal, but with neutral phrases. You must first establish a relationship of trust. You can praise the client's office (if you are on its territory), his company, or ask some neutral question. Initially, a person expects you to praise your company, objections immediately arise in his head. Therefore, if he is distracted from these thoughts, then the conversation will ultimately turn out to be more positive.
Step 3
Once the contact is made, the customer needs to be understood. You will never get a good deal if you only think about it. Ask questions that will then help you get your partner interested. Try to get as much information as possible. Then the client will understand that you are sincerely trying to help him, and not just conclude a profitable contract.
Step 4
Next, combine the presentation of the product / service and the fight against objections. It is very rare that you come across clients who are satisfied with everything. Mostly they don't like something. A good manager needs to understand this before the client speaks out loud. When giving a presentation, watch the reaction of the future partner. As soon as you notice the slightest dissatisfaction, stop and carefully talk about all the nuances.
Step 5
Most often, the client is not satisfied with the price. Therefore, if you feel that the buyer hesitates precisely because of the cost, focus on this. Say that the price is not small, but cheap goods / services are not of high quality. Tell us what makes up the cost, why the organization cannot conclude a deal on other terms. If the client does not agree with his opinion, make a small discount.
Step 6
The conclusion of the deal is the most important stage of the meeting. Therefore, it should not be crumpled. Chat with the client a little more, even if all the documents have already been signed. Carry out a product presentation again so that the partner is sure that he has made the right decision.
