Goods purchased on credit are subject to return on the general basis provided for by the Law "On Protection of Consumer Rights", that is, either in accordance with Art. 18 of the Law, if deficiencies are identified in the product, or according to Art. 25 of the Law, if the goods did not fit the buyer in shape, size, color, etc. However, there are some peculiarities of the procedure for returning goods, the purchase of which is credited by the bank.
The main feature of situations of return of goods purchased under a loan agreement is that any actions of the buyer with the goods must be coordinated with the bank. This is due to the fact that, as a rule, the goods are pledged by him before the loan is repaid.
In order not to violate the terms of the loan agreement, you must, first of all, carefully read its text, especially with the section on the return and exchange of goods. Instead of a loan agreement, a pledge or sale agreement can be concluded between the seller, the buyer and the bank on the terms of payment for goods on credit.
The requirement to return the goods is best set out in a written claim, which must clearly indicate what exactly the buyer wants: terminate the contract with the return of money and goods or exchange it for a similar product.
The claim can be sent by registered mail with notification, or it can be presented directly to the seller, who will make a note on one of the copies of its receipt.
The fact of the return of the goods is documented in an act, a copy of which is provided to the bank. The initial deposit is returned by the seller in connection with the termination of the sales contract, and the funds paid as credit payments are non-refundable. The buyer makes payments on the loan until the termination of the loan agreement.
The loan agreement is terminated separately from the purchase and sale agreement, for which an application must be submitted to the bank for its early termination in connection with the termination of the sale and purchase agreement. An act of return of goods, an act of execution of the loan agreement is attached to the application.
