"Rules for the maintenance of common property in an apartment building", adopted on 13.08.2006. By Decree No. 491 of the Government of the Russian Federation, it is stated that the roof belongs to common property (clause B of article 2), and the maintenance and maintenance of the roofs in good condition must be carried out by the housing department (clause 16). Managing organizations are liable to the owners of the premises for the improper maintenance of common property (paragraph 42). Therefore, if your roof is leaking, then you must apply to your housing department with a statement. And as quickly as possible.
In the header of the application, write the last name, the name of the head of the housing department, your data, place of residence.
In the application, indicate the fact of the leak, when, in which part of the apartment and how it happened. Describe where the water came from, from the walls or from the ceiling, indicate the property damage caused to you by the leak.
Finish the application with a request for roof repairs on your apartment.
Put a date and a legible signature under the application. The application must be written in two copies, you will leave one at the housing department, on the second copy the housing department employee responsible for accepting applications must put the number under which the application was accepted, the date of acceptance and his signature on receipt.
Employees of the housing department should contact the company that carries out repair work of this type. The company's specialist will assess the scope of work and make an estimate, then a contract will be concluded for the repair of the roof. The cost of roof repair works should be divided among all tenants of the apartment building, in proportion to the area of the property. After paying the required amount, the roof repair work should be done as soon as possible.
And although the law does not establish the terms for the repair of public property, however, in accordance with the "Rules for the maintenance of common property in an apartment building" (clause B Article 40), you can demand timely repair and elimination of defects.
In practice, the more often you are interested in the fate of your application, in person or by phone, the sooner the housing department will take any action.