A well-known Russian proverb says that it is worth measuring seven times and only then cutting it off. This algorithm should be applied when buying household appliances. It is better to immediately determine whether the purchased product suits the interior of the room, whether its dimensions and colors suit you. One such example is scales. Be sure to check their serviceability in the store. However, if even after all the checks you find that the product does not suit you, as it has a defect, it is quite possible to return it to the store.
Necessary
To do this, you will need a receipt indicating the date of purchase, the price and the name of the product itself, as well as the details of the store. In addition, it is advisable to keep the whole package
Instructions
Step 1
So, if the balance has not yet expired, then you can easily return them back to the store. Try to negotiate peacefully with the seller first. Bring the faulty scale along with your receipt and tell the salesperson or store administrator what exactly does not suit you. If there is a technical malfunction, then you will be offered to exchange the product or return the money for it.
Step 2
In a disputable situation, you will have to insist on an examination. Make a written claim in duplicate, which must clearly describe the reasons why you want to return the scale. This can be either a discrepancy between the instructions and technical malfunctions in the work. You also need to indicate in the claim whether you want to return the money or change the scales to another model. Ask the seller to sign for the claim on the second copy. After that, hand over the scales for examination against a receipt. Remember that it can be carried out for 10 days.
Step 3
If the examination reveals any deficiencies in the scales, your requirements can be met. Otherwise, you will have to keep the scales.
