The buyer has the right to protect his interests on the basis of the Law "On Protection of Consumer Rights" regardless of where he purchased the goods - in a regular store, in a stall or in the market.
In order to ensure the protection of consumer interests, the Law establishes additional requirements for the organization of trade in the markets. So, information about the product and its manufacturer must be communicated to the consumer before purchasing the product in an accessible form, the seller must have all the necessary certificates and declarations for the goods, as well as certificates of conformity for scales and other measuring instruments that must be installed at the trading place in such a way. so that the buyer can see the weighing process. In addition, every seller on the market must have a badge with his name and photograph.
An obstacle to making claims to a seller who sells goods on the market is often the lack of cash registers, which is not prohibited by law, but makes it difficult to prove that the purchase was made from this particular seller.
However, the seller's refusal to return or exchange goods on the basis of the buyer's absence of a check is a violation of clause 5 of Art. 18 of the Law "On Protection of Consumer Rights", since the buyer has the right to refer to the testimony and provide other documents in support of the purchase.
There are rules for the sale of certain types of goods, for example, food products, alcoholic beverages, etc. On the basis of these rules, the consumer may require the seller to provide the conclusion of the veterinary and sanitary examination, permission to trade in alcohol in a specific meta. Refusal to provide such information is a violation of consumer rights.
When purchasing goods on the market, the buyer can make claims for the return, replacement of the goods, its free repair, etc. on the basis of Art. 18 of the Law "On Protection of Consumer Rights", if deficiencies are found in the product or under Art. 25 of the said law, if the goods of proper quality did not fit in shape, dimensions, size or color.
