In any team, even the most amicable, sometimes conflicts arise. And not even the dispute itself is terrible, but the fact that after it colleagues can harbor resentment against each other. Working in such a tense environment will be very difficult. Therefore, it is better not to lead to confrontation, to try to resolve all issues peacefully.
Conflicts at work - what they are
Conflicts that lead to serious quarrels rarely involve work issues. The responsibilities of each employee are regulated by the job description, and all controversial issues can be resolved with the help of a manager who will explain in whose competence this or that task. That is why it makes no sense to conflict with colleagues over work. Any controversial issue can be resolved peacefully by re-reading the job description.
Interpersonal conflicts are another matter. For example, the question of who gets the seat near the window can cause two colleagues to quarrel for a long time. This will affect the effectiveness of their interaction. To avoid such problems, you will have to learn how to achieve your goal without conflict. And psychologists have several rules on how to avoid serious quarrels with others and at the same time defend their point of view.
How to defend your point of view and maintain good relations with colleagues
Psychologists who study interpersonal conflicts in work teams have long noticed that most squabbles occur among women aged forty and above. Younger colleagues, as well as men, most often find a way to negotiate. But it is important for older ladies to defend their opinion in any way, conflicts do not scare them. It can be very difficult to avoid quarrels in relations with such colleagues, but it is still possible.
The first advice - before solving a difficult issue with colleagues, think over several constructive reasons why you need to do the way you want. First of all, it should be explained how effective what you are proposing is for the work collective. That is, to prove that you are trying not for yourself, but for those around you.
The second advice is to propose your version not as a final one, but simply for discussion. Better yet, ask your colleagues for advice. People, especially aged people, are very fond of being asked for their opinion. And if you pretend that you are in doubt, cannot decide, look for support - colleagues will be happy to help you, the issue will be resolved quickly and without conflict.
The third tip - choose the right time to talk with your colleagues. An informal setting is best suited - a corporate party, an employee's birthday, Friday evening, etc. Everyone will be relaxed and complacent.
The fourth tip - try not to do anything "behind the back" of your colleagues, on the sly. This technique can work once or twice. But then the team will understand that you cannot be trusted, and it will become very difficult to defend your point of view.
