If you are the head of a company and you are concerned about improving the qualifications of your employees, conduct a training. If you've never had to do this before, take some advice.
Necessary
You will need a training (coaching) company
Instructions
Step 1
Goals and objectives. Decide for yourself at once - what goals and objectives this training will be called upon to solve. The success of the training depends on this. If you carefully and constantly monitor the work of your employees, you know exactly their weaknesses and shortcomings in their work. It is also helpful to ask your staff what knowledge they lack. Thus, you will be able to get the most complete picture of what exactly you need from the training, what topics and questions to include in it.
Step 2
Think over the criteria for evaluating the training.
Step 3
Choose a training company. Be sure to seek advice from your colleagues who have already provided detailed trainings. They may be able to recommend you a highly professional training company.
Step 4
You can also include the speech of your most experienced employee in the training program. He will be able to help your young managers with his advice and knowledge.
Step 5
Prepare your coach. One of the main conditions for this preparation is your advice on covering specific aspects of your work. The guest trainer should be very clear about what you expect from them. It's great if he has worked in your industry before. But still, the specifics of the work are better than you and no one knows the required result. Therefore, do not expect the coach to telepathically understand what you expect from him in all the nuances - help him, provide assistance and support.
Step 6
Get a preliminary training program from your trainer. If necessary, make adjustments to it.
Step 7
If during the training additional questions arise, try to create an opportunity for the trainer to work them out.
Step 8
After finishing the training, be sure to talk to your employees; perhaps it makes sense to conduct a survey. Thus, you can conclude how useful the training was and what should be worked out next time.
Step 9
Talk to your coach. Ask for his opinion on the level of your staff and training gaps. It will be great if he makes his recommendations for further training.
Step 10
Analyze the effectiveness of the training. Take a list of goals and objectives that you made before the training, evaluate how the training helped in solving them.
Step 11
Plan your next training based on this information.
